What Will You Learn?

• Introduction to SAP C4C Technical Architecture: Understand the foundational concepts of SAP Cloud for Customer (C4C), including its architecture, components, and technical landscape.
• System Configuration: Learn how to configure SAP C4C for specific business requirements, including sales, service, and marketing functionalities, to meet organizational needs.
• Customization Techniques: Gain insights into customizing the SAP C4C interface and functionalities, including adapting screens, fields, and business logic to align with user requirements.
• Data Migration Strategies: Discover methods for migrating data into SAP C4C from legacy systems, including data mapping, cleansing, and validation processes.
• Integration with Other SAP Solutions: Explore integration options with SAP S/4HANA and other SAP applications, enabling seamless data flow and enhancing system capabilities.
• Web Services and APIs: Learn how to utilize web services and APIs for integrating SAP C4C with external systems, enabling real-time data exchange and enhancing functionality.
• Reporting and Analytics: Understand how to leverage SAP C4C's reporting and analytics tools to generate meaningful insights from customer data, enhancing decision-making processes.
• Best Practices for System Maintenance: Gain insights into best practices for maintaining and optimizing SAP C4C, including regular updates, performance monitoring, and user management.
• Hands-On Projects: Engage in practical exercises and projects to apply your knowledge of SAP C4C technical functionalities and demonstrate your skills in real-world scenarios.
• Preparing for SAP C4C Technical Certification: Receive guidance and resources to prepare for SAP C4C technical certification exams, focusing on key areas tested in the certification process.
• By the end of this course, you will have the expertise to effectively utilize SAP C4C from a technical perspective, enabling you to configure, customize, and integrate the solution to drive business success.